Nordstrom
Attributed
Mission Statement
*
To provide outstanding service every day, one customer at a time.
Customer Focus
Excellence
Nordstrom sells apparel accessories and home goods through brick-and-mortar and online channels as an American department store chain.
Retail & Ecommerce
Headquartered in:
United States
Year founded:
1901
Public
Enterprise
5,001–10,000
employees
Mission Themes
Customer Focus
Putting customers’ needs, outcomes, or satisfaction first.
Excellence
Pursuit of mastery, best-in-class quality, and high standards.
Themes are a set of 33 tags that describe what a mission statement represents, enabling rapid understanding, discovery, and comparison.
* The Mission Statement Verification System communicates how confidently a mission statement can be attributed to an authoritative source, without judging its quality or intent.
If any of the information looks incorrect, please reach out with an update.
The
Nordstrom
mission statement was last checked on
January 15, 2026