Cheesecake Factory
Official
Mission Statement
To create an environment where absolute guest satisfaction is our highest priority.
Customer Focus
Experience & Enjoyment
Cheesecake Factory is an American casual dining restaurant chain offering extensive menus and signature cheesecakes in multiple locations.
Food & Beverage
Headquartered in:
United States
Year founded:
1978
Public
Established
10,001+
employees
Mission Themes
Customer Focus
Putting customers’ needs, outcomes, or satisfaction first.
Experience & Enjoyment
Joy, fun, delight, pleasure, play.
Themes are a set of 33 tags that describe what a mission statement represents, enabling rapid understanding, discovery, and comparison.
If any of the information looks incorrect, please reach out with an update.
The
Cheesecake Factory
mission statement was last checked on
January 15, 2026