American Express
Official
Mission Statement
Become essential to our customers by providing differentiated products and services to help them achieve their aspirations.
Customer Focus
Empowerment
American Express offers financial services including payment cards, travel services, and merchant acquisition.
Finance
Headquartered in:
United States
Year founded:
1850
Public
Enterprise
10,001+
employees
Mission Themes
Customer Focus
Putting customers’ needs, outcomes, or satisfaction first.
Empowerment
Giving people tools, agency, confidence, or the ability to act.
Themes are a set of 33 tags that describe what a mission statement represents, enabling rapid understanding, discovery, and comparison.
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